How To Fix CRM_SERVICE_COSTING005 - Opération service &1, poste &2, attribut &3 manquant pour outil

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_COSTING - Costing Service Process

• Message number: 005

• Message text: Opération service &1, poste &2, attribut &3 manquant pour outil

Quelle est la cause de ce problème?

When costing service procedures, items with tools require certain
attributes that are derived either in CRM or in R/3. However, for
service process &v1& and item &v2&, attribute '&v3&' cannot be
determined.

Réponse du système

Incomplete data is transferred to costing, and can lead to an error
there.

Comment corriger cette erreur?

The cost center and activity type are derived in R/3 from the material
number, plant, and grouping keys 1 and 2 of the tool. Check Customizing,
particularly integration with other SAP components -> Customer
Relationship Management -> Settings for Service Processes.
After troubleshooting, repeat the transfer of the service process to
costing by changing the item affected.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.