How To Fix CRM_SERVICE_COSTING002 - Opér. de service &1, poste &2 : attribut &3 manquant pr article

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_COSTING - Costing Service Process

• Message number: 002

• Message text: Opér. de service &1, poste &2 : attribut &3 manquant pr article

Quelle est la cause de ce problème?

During the costing of service processes, certain attributes that
are derived either in SAP CRM or in SAP R/3 are needed
for the items with materials.
However, the attribute '&v3&' cannot be determined for service
process &v1& and item &v2&.

Réponse du système

Incomplete data is passed on to the cost estimate where it can lead to
an error.

Comment corriger cette erreur?

In SAP CRM, the plant is determined from the service organization.
Check whether an R/3 plant has been assigned in the organizational
model.
If the material does not exist in SAP R/3, the cost element in SAP R/3
is determined from the item category. For this purpose, Customizing
contains the following activity: Integration with Other SAP Components
-> Customer Relationship Management -> Settings for Service Processing
-> Timesheet Integration -> Define Derivation of Activity Type and
Cost Element.
After the error has been removed, repeat the transfer of the service
process to the cost estimate by changing the appropriate item.

Procédure pour les administrateurs système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.