How To Fix CRM_ORGMAN038 - Indiquez une entité organisationnelle des ventes.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 038

• Message text: Indiquez une entité organisationnelle des ventes.

Quelle est la cause de ce problème?

The system could not determine an organizational unit (sales) for this
transaction.

Réponse du système

The system cannot derive further organizational data (for example, sales
organization) from the transaction. Therefore processes, dependent on
organizational data (for example, partner processing, pricing), cannot
be executed.

Comment corriger cette erreur?

You have the following options:
For manual processing:
Maintain organizational data by manually entering the required sales
organizational unit. The system can then determine other organizational
units, attributes, as well as further sales data.
For automatic determination of organizational data:
Organizational data is often derived from the master data of the main
business partner. Check the master data of the main business partner: Is
the address data complete?
Check the organizational model:
Have sales organizations been defined?
Have distribution channels and divisions been assigned as attributes to
the required organizational units (for example, sales organizations)?
Have attributes been defined for organizational units that are used in
determination rules?
Has the organizational unit that should appear in the transaction, been
released for the "Sales" scenario?
Check the organizational data profile in Customizing for <LS>Service</>.
Choose <LS>Master Data -> Organizational Management -> Organizational
Data Determination -> Change Rules and Profiles -> Assign Organizational
Data Profile to Transaction Type / Assign Organizational Data Profile to
Item Category</>.
Has the correct organizational data profile been assigned to the
transaction type?
Has the correct determination rule been assigned to the organizational
data profile?
The assigned organizational data profile must be defined for the "Sales"
scenario.
Check the determination rule: Are the search criteria, defined in the
determination rule container (for example, region) available in the main
partner's transaction or master data for reference?
Change the Customizing of <LS>Organizational Management</> as required.

Procédure pour les administrateurs système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.