How To Fix CRM_MKTTGGRP_EXP101 - Le partenaire "&1" (segment : "&2") n'a pas été contacté.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 101

• Message text: Le partenaire "&1" (segment : "&2") n'a pas été contacté.

Quelle est la cause de ce problème?

The business partner could not be contacted through any of the channels
specified in the communication strategy. The business partner's address
data does not permit such contact.
The business partner can have been removed due to a lock indicator
(Central Block/Contact Block (Contact Not Permitted/Archiving Flag/
Already Deleted/Do Not Use Communication Data).
If the business partner is to be contacted via the 'Business Partner-
Controlled' communication type, note that in campaign execution, only
the following channels are supported:
Telephone
Internet mail (STMP)
Mail (Letter)
Fax
SMS/Pager Service

Réponse du système

Either:

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Make any necessary changes to the communication strategy (IMG activity
<ZH>Define Communication Medium</>) or
Add additional address data in business partner maintenance (check lock
indicator)
The business partners may also need to be sent to the <ZH>open channel
</>. If no active, correct instance of the BAdI <ZH>CRM_MKT_EXP_CAMP_DAT
</> exists, this will be recorded in the <DS:TRAN.SLG1>application log
</>. This log may contain other hints as to the cause of the error.

Extrait du message d'erreur du système SAP. Copyright SAP SE.