How To Fix CRM_MKTTG_SEG_BWA103 - Les sélections ne sont pas supportées par l'interface RSDRCRM dans BW.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 103

• Message text: Les sélections ne sont pas supportées par l'interface RSDRCRM dans BW.

Quelle est la cause de ce problème?

An application error has occured.
<ZH>IMPORTANT: If you, as a business user, are presented with this
message, create an OSS message under component CRM-MKT-SEG, providing
sufficient details to reproduce the issue.</>
<ZH>The following explanation is not intended for business users, but
for technical users or application programmers.</>
The selection criteria chosen for a segmentation step are not supported
by the RSDRCRM interface in SAP BW.
This applies to the following segment:
Internal step number: &V1&
Segment GUID: &V2&
Segment ID: &V3&
The restrictions applying to combinations of filters that are used as
input to the RSDRCRM interface in SAP BW, especially to the method
CL_RSDRCRM_INFOPROV=>STEP, include the following (note that you can
always use these filters in subsequent segmentation steps):
General Rules
All selection attributes belong to the same data source.
Only AND and OR are used as logical operators.
Values connected with OR belong to the same attribute (for example,
country "Germany" OR "France").
Values belonging to the same attribute do not appear in different OR
groups (for example, <ZH>do not use</> country "Germany" OR "France" AND
gender "female" AND country "Germany" OR "Spain").
If the selection does <ZH>not</> refer to a marketing attribute: The
<LS>Time Frame</> option (TF) is only used in selections for an
attribute with the data type DATS.
If the segmentation step contains a selection with the operator
<LS>Hierarchy</> (HI), this selection does not use the sign <LS>Exclude
</> (E).
If the segmentation step contains a selection with the operator
<LS>Hierarchy</> (HI), it does not contain any other selection on the
same attribute.
With respect to selection filters based on compound characteristics the
following applies:
Only option <LS>Include</> and operator <LS>Equal to</> (EQ) are used.
No (additional) filter, which is based on the compound of a compound
characteristic, is used.
Only one selection filter based on compound characteristics is used for
each segmentation step.
The same reference characteristics does not appear in two different
selections (for example, do not use region/country together with
territory/country).
Compound characteristics are not used in advanced filters.
Special Rules for Marketing Attributes
No advanced filters are possible if you are using marketing attributes.
You can only use the option <LS>Include</> (<LS>Exclude</> is not
possible).
Only OR is used as logical operator and only for values that belong to
the same non-numeric marketing attribute (for example, color "red" OR
"blue").
In the case of <ZH>numeric </>marketing attributes, only a single
selection criterion is used.
In the case of <ZH>non-numeric</> marketing attributes, you can only use
more than one selection criterion if they all use the operator <ZK>Equal
to</> (EQ).
Intervals are only used for <ZH>numeric </>marketing attributes.
In the case of <ZH>numeric</> marketing attributes, only the following
operators are used:
Equal to (EQ)
Less than or equal to (LE)
Less than (LT)
Greater than or equal to (GE)
Greater than (GT)
Between (BT)
Time Frame (TF)
This option is only used, if the numeric marketing attribute has the
format <LS>Date Format</> and does <ZH>not</> allow intervals.

Réponse du système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Comment corriger cette erreur?

You have several options:
Revise the criteria to be used for the segmentation step specified
above.
Model your selection in a different way:
Use several consecutive selection steps instead of just one.
Create separate segments and combine them with <LS>Union</>,
<LS>Intersect</> or <LS>Difference</>.
Change the settings in the data source or attribute list used in this
segmentation step (transaction CRMD_MKTDS).

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.