How To Fix CRM_MKT_EXTERNAL011 - Erreur lors établissement connexion entre passerelle RFC et serveur COM

CRM_MKT_EXTERNAL011 - Overview

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 011

• Message text: Erreur lors établissement connexion entre passerelle RFC et serveur COM

Quelle est la cause de ce problème?

Although no errors occurred in creating the connection between CRM and
the RFC Gateway, this was not the case when the RFC Gateway
subsequently tried to create a connection between itself and the COM
server.
The resulting message (in English) in the application log is the error
message that comes directly from the RFC Gateway.
INCLUDE CRMT_MKT_RFC_GATE OBJECT DOKU ID TX LANGUAGE EN

Comment corriger cette erreur?

This error could be the result of a variety of causes. To find the
correct COM server, the RFC Gateway requires the name of the:
COM-TypeLibrary,
COM class,
Interface which provides the COM methods
Some or all of this information may be incorrect.
Check the values by using <DS:TRAN.SM30>Extended Table Maintenance</>
to view the content of table CRMC_EXT_SERVER.
The RFC Gateway requires a translation table which translates the RFC
interfaces and data structures into the COM interfaces and data
structures (and vice versa). This table is stored as an XML file and
passed on to the RFC Gateway at the start. Ask the administrator to
check the start parameters for the RFC Gateway. For more information,
see the documentation on the RFC Gateway.

Procédure pour les administrateurs système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.