How To Fix CRM_MKT_EXTERNAL003 - Erreur dans l'initialisation du Business Add-In

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 003

• Message text: Erreur dans l'initialisation du Business Add-In

Quelle est la cause de ce problème?

You want to transfer data between CRM and an external system. To do so
you habe maintained a connection to this external system in Customizing
table CRMC_EXT_SERVER.
To enable data to be exchanged, the Business Add-In (BAdI)
CRM_MKT_EXT_PLAN_TG was defined by SAP in the <DS:TRAN.SE18>BAdI
Builder</> transaction.
The system has now tried to generate an instance for an implementation
of this BAdI and in so doing an error has been returned.
Possible reasons for the error are:
No implementation details have been maintained for the BAdI
There is an error in the way the BAdI has been implemented
The BAdI has been implemented but its status is not active.

Réponse du système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Comment corriger cette erreur?

In the transaction for <DS:TRAN.SE19>implementing the BAdI builder</>,
check whether BAdI CRM_MKT_EXT_PLAN_TG has been implemented correctly
and that its status is active.

Procédure pour les administrateurs système

Extrait du message d'erreur du système SAP. Copyright SAP SE.