How To Fix CRM_MKT_EXT01020 - Le système essaie d'exporter à l'aide de la méthode COM &2 plutôt que &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

• Message number: 020

• Message text: Le système essaie d'exporter à l'aide de la méthode COM &2 plutôt que &1

Quelle est la cause de ce problème?

The marketing plan or the marketing campaign was not successfully
exported via the Protagona COM method <LS>CreateProcessView</>. The
system will now try to run the export using the UpdateProcessView COM
method.
The marketing plan or marketing campaign may have already been exported
to Protagona, in which case Protagona has already created the
plan/campaign. CRM was not informed of this process, however.
If this is the case, Protagona will respond with an error if you call
up the CreateProcessView method again, since the plan/campaign already
exists.

Comment corriger cette erreur?

If the UpdateProcessView COM method is successful and does not respond
with any errors, the problem is solved and you need not do anything
further.
If the UpdateProcessView COM method also responds with errors, review
the messages for the CreateProcessView COM method.

Procédure pour les administrateurs système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.