How To Fix CRM_IC_APPL_UI_CHMSG078 - Vous avez été déconnecté du système de logiciel de gestion communication.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 078

• Message text: Vous avez été déconnecté du système de logiciel de gestion communication.

For example, the system might have logged you off for the following
reasons:
You started a new Interaction Center WebClient session with the same
user ID (multiple logons to the CMS system are not allowed)
The <DS:GLOS.4E341C611DB15354E10000000A421392>watchdog</> program has
detected a malfunction in communication between systems (CMS, SAP CRM,
and the Web browser)
The CMS system has triggered the system to log you off

Réponse du système

You are logged off from the CMS.

Comment corriger cette erreur?

Contact your system administrator.
software (CMS) system or the system has automatically logged you off.
You have either manually logged off from the communication management

Quelle est la cause de ce problème?

Extrait du message d'erreur du système SAP. Copyright SAP SE.