How To Fix CRM_CASE_PPF025 - Cause : impossible de bloquer l'opération &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE_PPF - Messages used in CRM Case PPF actions

• Message number: 025

• Message text: Cause : impossible de bloquer l'opération &1

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Quelle est la cause de ce problème?

The PPF action was executed that reassigns business partners in
transactions following a business partner change in a case.
However, this action could not reassign business partners in the
dependent transaction &V1& because this transaction is locked by another
process.

Comment corriger cette erreur?

In the transaction &V1& manually change the business partners, or wait a
few minutes and execute this action again.
To manually change the business partners, run transaction
<DS:TRAN.SPPFP>SPPFP</>, search for this PPF action with application key
&V4& and execute it again. If the problem persists, run transaction
<DS:TRAN.SM12>SM12</> to identify who has locked transaction &V1&. Once
the lock has been released, execute this PPF action again.

Extrait du message d'erreur du système SAP. Copyright SAP SE.