How To Fix COM_PRODUCT_CUST004 - Impossible de déterminer ID de produit en interne

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 004

• Message text: Impossible de déterminer ID de produit en interne

Quelle est la cause de ce problème?

You did not specify a product ID when creating the product. As a
result, the system tried to determine a product ID internally.
However, a product ID could not be determined because automatic number
assignment has not been set up for this product type or, in the case of
a data transfer, an external system was specified as the original
system of the product.

Réponse du système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Comment corriger cette erreur?

If the problem occurred during a data transfer and an external system
was specified as the original system of the product, make sure that the
product ID is passed by the external system.
If the product is created online or the current CRM/EBP System is
specified as the original system of the product, ask your system
administrator to set up the internal number assignment appropriately.

Procédure pour les administrateurs système

Use the Customizing transaction <DS:TRAN.COMCPRTYPENRO>COMCPRTYPENRO
</> to assign a reference product type for number assignment to the
product type concerned.

Extrait du message d'erreur du système SAP. Copyright SAP SE.