How To Fix COM_IPC_API_CONFIG000 - Aucune base de connaissances n'a pu être trouvée : &1 &2 &3 &4.

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_IPC_API_CONFIG - Messages from the Configuration APIs

• Message number: 000

• Message text: Aucune base de connaissances n'a pu être trouvée : &1 &2 &3 &4.

Quelle est la cause de ce problème?

Processing a configurable product requires the existence of a set of
master data called a knowledge base. No knowledge base was found for the
given parameter logsys = &1, product_id = &2, product_type
= &3 and kb_date = &4.

Réponse du système

The system terminates the processing of the product.

Comment corriger cette erreur?

Perform the following checks to see if a knowledge base for your product
is available in the system:
1. Go to transaction se16.
2. Search for entries in table COMM_CFGOCLASS with object_name =
&2.
3. Note the KBID.
4. Search for entries in table COMM_CFGKB with the KBID from the
previous step.
5. Does the field logsys correspond to the &1?
6. Is the field fromdate less than or equal to &4?
7. Is the knowledge base released? Status = 0
8. Is the field active = 'T'?
Depending on the logical system of the product , there are two ways to
create knowledge bases . If the logical system is an ECC system, you
need to maintain the required master data for product configuration
(characteristics, classes, dependencies). You can do this with
transaction pme_vc. Then you need to create a knowledge base runtime
object out of this master data, using transaction cu34, and download
this runtime version to the CRM system via CRM Middleware.
If the logical system is a CRM system, you can create a knowledge base
from the product master in the "configuration models". Note that you
have to release knowledge bases by setting an appropriate status, and
activate changes with "apply changes".

Procédure pour les administrateurs système

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.