How To Fix AH761 - Annul. doct &1 refusée (-> ord. calc. fact. régul. avec annul. d'ajust.).

AH761 - Overview

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 761

• Message text: Annul. doct &1 refusée (-> ord. calc. fact. régul. avec annul. d'ajust.).

Quelle est la cause de ce problème?

Billing document &v1& cannot be reversed because the corresponding
period-end billing order for installation &v3& and scheduled billing
date &v2& would have to be deleted. However, the period-end billing
order was generated when billing document &v4& was reversed for
adjustment and it can therefore not be deleted.

Réponse du système

Comment corriger cette erreur?

To reverse billing document &v1&, proceed as follows:
Execute an invoicing reversal for the invoicing document corresponding
to billing document &v4& at the time of the adjustment reversal.
Using Transaction EA24 (Delete Adjustment Reversal from Billing Order),
delete billing document &v4& from the period-end billing order.
Reverse billing document &v1&.

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