How To Fix SO447 - Error al archivar el documento en el SAP Knowledge Provider

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 447

• Message text: Error al archivar el documento en el SAP Knowledge Provider

¿Qué causa este problema?

An error occured when storing the document in the Knowledge Provider
(KPRO).

Respuesta del sistema

The document was not stored, the process was terminated.

¿Cómo arreglar este error?

Solve the error and save the document again. Possible causes could be:
+,,The save category SOFFDB has been redefined by a new category. The
Customizing data of this new save category is not properly maintained or
the new save category does not exist. Check the Customizing.
+,,You are using an external content server for the save, that is, the
save category SOFFDB was redefined by SOFFHTTP. The content server is
not connected correctly or cannot be reached for other reasons. Check
the connection to the content server.
+,,The document is locked in an external application and can therefore
not be read. Close the external application and save the document again.

Procedimiento para Administradoras de Sistemas

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.