How To Fix ITS_P010 - El servicio no está instalado

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 010

• Message text: El servicio no está instalado

¿Qué causa este problema?

The user has selected a URL which refers to the integrated Web GUI
service.
However, this service is not installed.
The Web Gui service is implementd as DLL. This DLL exists in two
variants:
A "real" DLL, which implements the service.
A "dummy" DLL, which does not contain any functions.
The "dummy" DLL is available on all platforms, the "real" DLL is
delivered only for a few platforms;
On these systems, the "dummy" DLL is installed.

Respuesta del sistema

Session terminated.

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

¿Cómo arreglar este error?

Procedimiento para Administradoras de Sistemas

Check which dw_gui.dll, (bzw. dw_gui.so, dw_gui.sl, dw_gui.o) is
installed in the directory SYS/exe/run.
You can recognize the "real" lib with the command what:
(Under Unix)<NP>,,what dw_gui.so | grep ITSP</>
(Under Linux),,<NP>strings dw_gui.so | grep "@(#)ITSP"</>
(Under Windows)<NP>,,findstr "@(#)ITSP" dw_gui.dll |
%windir%\system32\find "ITSP"</>
Returns for the real DLL an output of the following type
<NP>@(#)ITSPLIB (c) SAP AG: Release: [640.0.0.20033702] itsp_ver: 17
UNICODE build</>
while for the "dummy"DLL
<NP>@(#)ITSP-DUMMY-LIB (c) SAP AG: Release: [640.0.0.20033702] itsp_ver:
17 UNICODE build</>
appears.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.