How To Fix CRM_ORGMAN039 - Introduzca una unidad organizativa de prestación de servicio

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 039

• Message text: Introduzca una unidad organizativa de prestación de servicio

The system could not determine an organizational unit (service) for this
transaction.

Respuesta del sistema

The system cannot derive further organizational data (for example,
service organization) from the transaction. Therefore processes,
dependent on organizational data cannot be executed.

¿Cómo arreglar este error?

You have the following options:
For manual processing:
Maintain organizational data by manually entering the required service
organizational unit. The system can then determine the other
organizational units as well as further service data.
For automatic determination of organizational data:
Organizational data is often derived from the master data of the main
business partner. Check the master data of the main business partner:
Is the address data complete?
Check the organizational model:
Have service organizations been defined?
Have the attributes been defined for the organizational units that are
used in the determination rules?
Has the organizational unit that should appear in the transaction, been
released for the "Service" scenario?
Check the organizational data profile in Customizing for <LS>Service</>.
Choose <LS>Master Data -> Organizational Management -> Organizational
Data Determination -> Change Rules and Profile -> Assign Organizational
Data Profile to Transaction Type / Assign Organizational Data Profile
Item Category</>:
Has the correct organizational data profile been assigned to the
transaction type?
Has the correct determination rule been assigned to the organizational
data profile?
The assigned organizational data profile must be defined for the
"Service" scenario.
Check the determination rule: Are the search criteria, defined in the
determination rule container (for example, region) available in the main
partner's transaction or master data for reference?
Change the Customizing of <LS>Organizational Management</> as required.

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.