How To Fix CRM_MKTTGGRP_EXP806 - &1 interlocutor comercial del grupo objetivo: &2 no contactado

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 806

• Message text: &1 interlocutor comercial del grupo objetivo: &2 no contactado

<ZH>&CAUSE&</>
Some business partners cannot be contacted because of the communication
strategy you are using.
Some of the business partners either have no corresponding address data,
or the data for the channel (for example, e-mail or telephone) is not
maintained in the business partner data. The business partners may be
sorted by lock indicators (central lock/ contact lock (contact
forbidden)/archiving indicator/already deleted /communication data
unusable (do not use), or communication data not released).
These business partners and business partner IDs are stored as warning
messages in the <DS:TRAN.SLG1>application log</>.
<ZH>Note: </>The amount of business partners that could not be contacted
always refers to the job currently running. When restarting a
transaction, only the business partners still to be contacted are
considered.
If the business partners should be contacted using the
'business-partner-driven' communication, in other words, using the
default communication method entered for the business partner, you must
note that only the following channels are supported:
Telephone
Internet mail (SMTP)
Letter
Telefax
SMS/pager services
File export
If you have selected <LS>Open Channel</> as the
<DS:SIMG.CRM_MKTPL_CHANNELI>communication medium</>, the business
partner can only be sent to this channel if the BAdI <LS>CRM_MKT_EXP_CAM
P_DAT</> has been implemented with status "active" and this BAdI has
been successfully instantiated. If this is not the case, this will be
documented in the <DS:TRAN.SLG1>application log</>, which may also
contain other hints as to the source of the errors.
If the address is a rented address, the maximum number of permitted uses
may have already been reached.
The exact status of the outbound business partner contact can be
determined in transaction CRMD_EMAIL_LIST along with the marketing
project.

¿Cómo arreglar este error?

Complete or change the entries for:
The communication medium (IMG activity <ZH>Define Communication Medium
</>)
The address data of the business partner in the business partner
maintenance (check lock indicators)
Start another campaign execution with these business partners (new
marketing project with new target group required).

Procedimiento para Administradoras de Sistemas

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.