How To Fix CRM_MKTTGGRP_EXP722 - No se pueden enviar segmentos

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 722

• Message text: No se pueden enviar segmentos

¿Qué causa este problema?

You have attempted to send target groups, profiles or profile groups to
channels. One of the following errors has occurred:
None of the target groups to be sent are active
There are no active target groups for the profiles
No active target group exists for the profile set or for one of the
segments belonging to the profile set
All the target groups are exclusion lists, which cannot be sent
Execution is only possible with active target groups that are not
exclusion lists. Since no such target group exists, execution was
stopped.

Respuesta del sistema

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

¿Cómo arreglar este error?

Start the Segment Builder and create active target groups for the
appropriate segments or set the status of the target groups to "active".
You can then restart the background job in the Marketing Planner or
restart the execution in the Segment Builder.

Procedimiento para Administradoras de Sistemas

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.