How To Fix CRM_MKTTGGRP_EXP101 - No se ha podido contactar con interl.cial.&1 (segmento: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 101

• Message text: No se ha podido contactar con interl.cial.&1 (segmento: &2)

¿Qué causa este problema?

The business partner could not be contacted through any of the channels
specified in the communication strategy. The business partner's address
data does not permit such contact.
The business partner can have been removed due to a lock indicator
(Central Block/Contact Block (Contact Not Permitted/Archiving Flag/
Already Deleted/Do Not Use Communication Data).
If the business partner is to be contacted via the 'Business Partner-
Controlled' communication type, note that in campaign execution, only
the following channels are supported:
Telephone
Internet mail (STMP)
Mail (Letter)
Fax
SMS/Pager Service

Respuesta del sistema

Either:

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Make any necessary changes to the communication strategy (IMG activity
<ZH>Define Communication Medium</>) or
Add additional address data in business partner maintenance (check lock
indicator)
The business partners may also need to be sent to the <ZH>open channel
</>. If no active, correct instance of the BAdI <ZH>CRM_MKT_EXP_CAMP_DAT
</> exists, this will be recorded in the <DS:TRAN.SLG1>application log
</>. This log may contain other hints as to the cause of the error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.