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How To Fix CRM_MKTHV_SMM038 - Se ha hecho ping más de 2& veces al paquete &1; fijado a status de error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

  • Message number: 038

  • Message text: Se ha hecho ping más de 2& veces al paquete &1; fijado a status de error

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  • ¿Qué causa este problema?

    Package was pinged successfully several times, but still it is not
    complete. Assumption is that mass mail process still exists but hangs.

    Respuesta del sistema

    Package is set to errorneous.

    ¿Cómo arreglar este error?

    Contact your system administrator.

    Procedimiento para Administradoras de Sistemas

    Check mass mail process. Kill process if it is hanging. The resumability
    of the mass mail process will take care for a complete execution of the
    process. If the process is still running another possibility is, not to
    kill the process because if the process is completed it will call the
    callback module, which sets the state of the package to completed. Note
    that the mass mail instance can be used again for another package,
    because the status of the package was set to error and only packages
    which status is started or pending occupies an RFC destination.
    Customizing parameter MAX_TIMEOUT_COUNTER defines the maximum value how
    many times the external mass mail process will be checked before the
    package status changes to error. Default is 3.

    El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.


    Extracto de mensaje de error del sistema SAP. Copyright SAP SE.


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