How To Fix CRM_MKT_EXTERNAL042 - Se ha alcanzado cantidad máxima de niveles jerárquicos en plan/campaña

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 042

• Message text: Se ha alcanzado cantidad máxima de niveles jerárquicos en plan/campaña

¿Qué causa este problema?

The table that was imported and which contains the hierarchy structure
of the marketing plan or marketing campaign, is to be converted into a
CRM-specific structure. However, the maximum number of hierarchy levels
has been exceeded.
An endless loop may have caused this error. This can happen if a plan
or campaign element has its own subordinate (child) element as a
superordinate (parent) element. This is not permitted.
Example:
-- Element 1 (superordinate element: Element 2)
+--- Element 2 (superordinate element: Element 1)

¿Cómo arreglar este error?

Proceed as follows, depending on the cause of the error:
If the external tool transfers the hierarchy information incorrectly,
consult the manufacturer of the external tool
If, in the BADI, the hierarchy information is incorrectly placed in the
table, check the implementation of the BADI.

Procedimiento para Administradoras de Sistemas

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.