How To Fix CRM_MKT_EXT01020 - Intento de efectuar export con &2 en lugar de con método COM &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

• Message number: 020

• Message text: Intento de efectuar export con &2 en lugar de con método COM &1

¿Qué causa este problema?

The marketing plan or the marketing campaign was not successfully
exported via the Protagona COM method <LS>CreateProcessView</>. The
system will now try to run the export using the UpdateProcessView COM
method.
The marketing plan or marketing campaign may have already been exported
to Protagona, in which case Protagona has already created the
plan/campaign. CRM was not informed of this process, however.
If this is the case, Protagona will respond with an error if you call
up the CreateProcessView method again, since the plan/campaign already
exists.

¿Cómo arreglar este error?

If the UpdateProcessView COM method is successful and does not respond
with any errors, the problem is solved and you need not do anything
further.
If the UpdateProcessView COM method also responds with errors, review
the messages for the CreateProcessView COM method.

Procedimiento para Administradoras de Sistemas

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.