How To Fix CRM_IC_AUI136 - Error al buscar operaciones comerciales

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 136

• Message text: Error al buscar operaciones comerciales

¿Qué causa este problema?

You have used the agent inbox to search for business transactions. A
problem occurred when the search was executed.

Respuesta del sistema

¿Cómo arreglar este error?

Contact your system administrator.

Procedimiento para Administradoras de Sistemas

Ensure that the partner functions for the roles responsible employee,
responsible group, contact person and sold-to party have been maintained
for the partner determination procedures relevant for the selected
business transactions. To do this, access the Customizing activity
<ZK>Customer Relationship Management</> --> <ZK>Interaction Center
WebClient</> --> <ZK>Agent Inbox</> --> <ZK>Map Element Attributes to
Inbox Attributes</> --> <DS:SIMG.CRM_IC_035>Map Business Transactions to
Responsible Employees and Groups</>.
In order to analyze the problem, use transaction SAAB and activate the
checkpoint group IC_WEB_CLIENT_INBOX for your user. Then reproduce the
problem. A dialog box of the ABAP debugger is displayed, when the error
is detected.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.