How To Fix CRM_IC_AUI012 - No existen funciones interlocutor p.perfil esquema interlocutor &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 012

• Message text: No existen funciones interlocutor p.perfil esquema interlocutor &

¿Qué causa este problema?

You have used the agent inbox to work on business transactions. The
Customizing settings for determining the responsible employee,
responsible group, contact person or sold-to party are incomplete for
one or more business transactions.

Respuesta del sistema

¿Cómo arreglar este error?

Contact your system administrator.

Procedimiento para Administradoras de Sistemas

Ensure that the partner functions for the roles responsible employee,
responsible group, contact person and sold-to party have been maintained
for all partner determination procedures relevant for your business
transactions. To do this, access the Customizing activity <ZK>Customer
Relationship Management</> --> <ZK>Interaction Center WebClient</> -->
<ZK>Agent Inbox</> --> <ZK>Map Element Attributes to Inbox Attributes</>
--> <DS:SIMG.CRM_IC_035>Map Business Transactions to Responsible
Employees and Groups</>.
The partner determination procedure in question is indicated in the
message text.
For a closer analysis with the ABAP debugger, use transaction SAAB to
activate the checkpoint group with the ID "ic_webclient_inbox" for your
user.

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.