How To Fix CRM_CCM_RECOVERY120 - La posición de doc.pago &1 &2 &3 &4 se trata en CRM y no puede borrarse

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_RECOVERY - Message Class for the Claim Chargeback Recovery Process

• Message number: 120

• Message text: La posición de doc.pago &1 &2 &3 &4 se trata en CRM y no puede borrarse

¿Qué causa este problema?

The payment item &V1& &V2& &V3& &V4& was transferred to CRM. There it
is represented as a CRM recovery. Once the CRM recovery is released, it
will trigger the credit debit linkage in FI. After that the two reports
FOAP_PROCESS_PAYMENT_ADVICES and FOAP_PROCESS_INVOICES will clear the
corresponding payment item. As CRM is in control of the payment item, it
may not be cleared by an FI process.

Respuesta del sistema

The system aborts the clearing of the payment item.

¿Cómo arreglar este error?

There are two options.
If the clearing of the payment item was a mistake, it should not be
repeated by the user.
If the processing of the payment item in CRM was a mistake, the CRM
recovery can be cancelled and deleted in CRM. This will return the
control back to FI so that the user can continue with the processing of
the payment item in FI.

Procedimiento para Administradoras de Sistemas

This check can be disabled in customizing. It should be noted that SAP
does not recommend to switch off this check as this can lead to an
inconsistent state within the CRM-process.
INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.