How To Fix CRM_ATP_TOOL007 - Ha surgido un error al recuperar la información ATP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ATP_TOOL - crm_atp_tool

• Message number: 007

• Message text: Ha surgido un error al recuperar la información ATP

¿Qué causa este problema?

While retrieving ATP information, an error which could not clearly be
specified occurred in the target system.

Respuesta del sistema

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

¿Cómo arreglar este error?

Check whether the correct ATP System has been defined. In addition,
check whether it is a general problem (error occurs constantly) or
whether it occurs only sporadically. If the error occurs constantly,
check the definitions and the customizing in CRM Online (profiles). If
necessary, check the settings and the ATP-relevant customizing in the
ATP System.
If the error occurs sporadically, try to find the circumstances under
which this happens or at least try to establish a reproducible case.
If the error is not due to customizing, contact your system
administrator.
Call up the ATP information once again as soon as you have solved the
problem.

Procedimiento para Administradoras de Sistemas

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.