How To Fix CCM101 - Se requiere entrada de cola llamadas retorno o de agente

CCM101 - Overview

• Message type: E = Error

• Message class: CCM -

• Message number: 101

• Message text: Se requiere entrada de cola llamadas retorno o de agente

¿Qué causa este problema?

Missing assignment of a responsibility area.

Respuesta del sistema

The callback function requires specification of the agent or of a
callback queue. It is also possible to enter both an agent and a
callback queue.

¿Cómo arreglar este error?

Enter a responsible agent or a callback queue. Callbacks in the same
queue are usually processed by a group. In the event of individual
callbacks, only the agent has to be entered. If the agent cannot
process his callbacks, another agent can take over these callbacks.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.