How To Fix BCOMEC014 - Imposible eliminar del registro debido a una llamada no finalizada

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 014

• Message text: Imposible eliminar del registro debido a una llamada no finalizada

¿Qué causa este problema?

An active call still exists for your connection &V1&. You cannot
deregister the connection until the call has ended.
Further information on the external software component:
&V3&

Respuesta del sistema

The function was not executed.

¿Cómo arreglar este error?

First, end the call. Then call the function 'deregister' again.

Procedimiento para Administradoras de Sistemas

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.