How To Fix BCOM_R404 - Norma contiene atributos que ya no se soportan en el escenario

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_R - Business Communication: Messages for Rule-Based Routing

• Message number: 404

• Message text: Norma contiene atributos que ya no se soportan en el escenario

¿Qué causa este problema?

A rule is generated when agent determination via router is used. The
attributes that are to be used for routing are stored as container
elements in this rule. The scenario that is used for routing was
changed and some of the attributes stored in the rule are no longer
supported.

Respuesta del sistema

These attributes are ignored during routing, that is, they do not
influence agent determination.

¿Cómo arreglar este error?

To remove the attributes from the rule, select the step and call the
wizard for maintaining the routing settings. The attributes that are no
longer supported are recognized and deleted.

Procedimiento para Administradoras de Sistemas

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.