How To Fix XY001 - Logon not possible &

SAP Error Message - Details

• Message type: E = Error

• Message class: XY - FI Internet scenarios

• Message number: 001

• Message text: Logon not possible &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XY001 - Logon not possible & ?

  The SAP error message "XY001 Logon not possible" typically indicates that there is an issue preventing a user from logging into the SAP system. This error can arise from various causes, and the solutions may vary depending on the specific circumstances. Here are some common causes and potential solutions:
  Causes:
  
  Incorrect User Credentials: The username or password entered may be incorrect.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The user's password may have expired and needs to be reset.
  User Not Authorized: The user may not have the necessary authorizations to log in.
  System Configuration Issues: There may be issues with the SAP system configuration or the instance itself.
  Network Issues: Connectivity problems between the client and the SAP server can also lead to login issues.
  Client-Specific Issues: The client you are trying to log into may not be properly configured or may be down.
  
  Solutions:
  
  Check Credentials: Ensure that the username and password are entered correctly. Pay attention to case sensitivity.
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction code SU01 or SU10.
  Reset Password: If the password has expired, the user can reset it through the password reset process or an administrator can do it via SU01.
  Check Authorizations: Verify that the user has the necessary authorizations to log into the system. This can be checked by an administrator.
  Review System Logs: Check the system logs for any additional error messages or information that might indicate the cause of the issue.
  Network Troubleshooting: Ensure that there are no network issues preventing access to the SAP server. This may involve checking firewalls, VPNs, or other network configurations.
  Contact Support: If the issue persists, it may be necessary to contact your SAP Basis team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SM21 (System Log).
  SAP Notes: Check SAP Notes for any known issues related to the error message. SAP Notes can provide specific guidance and patches if necessary.
  Documentation: Review SAP documentation for user management and troubleshooting login issues.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to gather more specific error details or logs and consult with your SAP Basis team or support for further investigation.