How To Fix XW363 - Unexpected error & & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: XW - DART - Data Retention Tool

• Message number: 363

• Message text: Unexpected error & & & &

What causes this issue?

An internal error has occurred. This is probably due to a program error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you can reproduce the problem, please report it to SAP. In your
problem report, please add the following information:
o,,Source code location (see short dump)
o,,Describe which steps lead to the error

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XW363 - Unexpected error & & & & ?

  The SAP error message XW363, which states "Unexpected error & & & &", is a generic error message that indicates an unexpected issue has occurred in the SAP system. This error can arise from various underlying causes, making it somewhat challenging to diagnose without additional context. Here are some common causes, potential solutions, and related information:
  Possible Causes:
  
  System Configuration Issues: Misconfigurations in the SAP system settings or parameters can lead to unexpected errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger unexpected behavior.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can result in this error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to unexpected errors.
  System Performance: High load on the system or performance issues can cause unexpected behavior.
  Transport Issues: Problems with transport requests or missing objects in the system can lead to errors.
  
  Potential Solutions:
  
  Check System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related error logs or dumps that provide more context about the error.
  Review Custom Code: If the error occurs during the execution of a custom program, review the code for any potential issues or bugs.
  Data Consistency Checks: Run consistency checks on the relevant data to ensure there are no corrupt entries.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  System Performance Monitoring: Check system performance metrics to identify any bottlenecks or issues that may be affecting the system.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Contact SAP Support: If the issue persists and cannot be resolved, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation for any relevant information regarding the specific transaction or process that triggered the error.
  
  Since XW363 is a generic error, the specific resolution may vary based on the context in which it occurs. Gathering more details about the circumstances leading to the error will be crucial in diagnosing and resolving the issue effectively.