How To Fix XW165 - Could not determine free space for directory &1

SAP Error Message - Details

• Message type: E = Error

• Message class: XW - DART - Data Retention Tool

• Message number: 165

• Message text: Could not determine free space for directory &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XW165 - Could not determine free space for directory &1 ?

  The SAP error message XW165, "Could not determine free space for directory &1," typically indicates that the SAP system is unable to retrieve information about the available disk space in a specified directory. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Directory Permissions: The user under which the SAP application server is running may not have the necessary permissions to access the specified directory.
  Non-Existent Directory: The directory specified in the error message may not exist or may have been moved or deleted.
  File System Issues: There may be issues with the underlying file system, such as corruption or unavailability.
  Network Issues: If the directory is on a network file system, there may be connectivity issues preventing access.
  Configuration Errors: The directory path may be incorrectly configured in the SAP system settings.
  
  Solutions:
  
  Check Directory Existence: Verify that the directory specified in the error message exists on the file system.
  Verify Permissions: Ensure that the SAP service user has the necessary read and execute permissions for the directory.
  Check File System Health: If the directory exists but is not accessible, check the health of the file system for any issues.
  Network Connectivity: If the directory is on a network share, ensure that the network connection is stable and that the share is accessible.
  Review Configuration: Check the SAP configuration settings to ensure that the directory path is correctly specified.
  Restart Services: Sometimes, restarting the SAP application server or the underlying operating system can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review the system logs (e.g., dev_w0, dev_disp) for additional error messages or warnings that may provide more context about the issue.
  Transaction Codes: Use transaction codes like AL11 to check the directories configured in the SAP system and their statuses.
  Operating System Commands: Use operating system commands (like df -h on Unix/Linux or dir on Windows) to check the available disk space and directory permissions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or open a support ticket with SAP for further assistance.