How To Fix XW154 - No customer defined segments found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XW - DART - Data Retention Tool

  • Message number: 154

  • Message text: No customer defined segments found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message XW154 - No customer defined segments found ?

    The SAP error message XW154: No customer defined segments found typically occurs in the context of SAP's data processing, particularly when dealing with IDoc processing or when working with certain data structures that require customer-defined segments. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Configuration: The error usually indicates that there are no customer-defined segments available in the system for the specific IDoc type or message type being processed. This can happen if the segments have not been defined or activated in the system.
    2. Incorrect IDoc Type: The IDoc type being used may not have any associated customer segments, leading to this error.
    3. Transport Issues: If the configuration for customer segments was transported from another system, there may have been issues during the transport process that resulted in missing segments.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the customer-defined segments.

    Solution:

    1. Define Customer Segments:

      • Go to transaction WE31 (Segment Editor) to check if the required customer segments are defined.
      • If they are not defined, you can create them using the same transaction.
      • Ensure that the segments are correctly associated with the relevant IDoc type.
    2. Check IDoc Type Configuration:

      • Use transaction WE30 (IDoc Type Editor) to verify that the IDoc type you are using is correctly configured and includes the necessary segments.
      • If the IDoc type is missing customer segments, you may need to add them.
    3. Transport Requests:

      • If the segments were supposed to be transported from another system, check the transport logs for any errors.
      • Ensure that the transport requests containing the segment definitions have been successfully imported.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to access and use the customer-defined segments.
      • You may need to consult with your SAP security team to ensure proper roles and authorizations are assigned.
    5. Testing:

      • After making the necessary changes, test the IDoc processing again to see if the error persists.

    Related Information:

    • IDoc Documentation: Familiarize yourself with the IDoc structure and how segments are defined in SAP. The SAP Help Portal provides extensive documentation on IDocs.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.

    By following these steps, you should be able to resolve the XW154 error and ensure that your IDoc processing works as intended.

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