How To Fix XV304 - Contact Person &1 Address Cannot be Deleted at Customer &2

XV304 - Overview

• Message type: E = Error

• Message class: XV - CRM Business Partner Data Exchange (Release-Dependent)

• Message number: 304

• Message text: Contact Person &1 Address Cannot be Deleted at Customer &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XV304 - Contact Person &1 Address Cannot be Deleted at Customer &2 ?

  The SAP error message XV304 indicates that there is an issue with deleting a contact person's address for a specific customer. This error typically arises when there are dependencies or references that prevent the deletion of the contact person's address.
  
  Cause:
  
  Existing Transactions: The contact person may be linked to existing transactions, such as sales orders, contracts, or other documents, which prevents deletion.
  Data Integrity Constraints: SAP enforces data integrity, and if the contact person is still referenced in the system, it cannot be deleted.
  Authorization Issues: The user may not have the necessary permissions to delete the contact person’s address.
  Configuration Settings: Certain configuration settings in the customer master data may restrict the deletion of contact persons.
  
  
  Solution:
  
  Check Dependencies: Review any existing transactions or documents that may be linked to the contact person. If there are active transactions, you may need to close or delete those transactions first.
  Review Contact Person Usage: Use transaction codes like