How To Fix XT663 - Customizing for Workflow Engine reset

SAP Error Message - Details

• Message type: E = Error

• Message class: XT - Transport Management System

• Message number: 663

• Message text: Customizing for Workflow Engine reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XT663 - Customizing for Workflow Engine reset ?

  The SAP error message XT663, which indicates "Customizing for Workflow Engine reset," typically arises in the context of SAP Business Workflow. This error suggests that there is an issue with the configuration or customizing settings related to the Workflow Engine.
  Cause:
  
  Missing or Incomplete Customizing: The error often occurs when the necessary customizing settings for the Workflow Engine are not properly configured or are incomplete.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  Version Mismatch: Sometimes, the error can be caused by a mismatch between the versions of the Workflow Engine and the customizing settings.
  Authorization Issues: Lack of proper authorizations can also lead to this error, as the user may not have the necessary permissions to access or modify the workflow settings.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the transaction code SWU3 (Automatic Workflow Customizing) and check if all necessary settings are correctly configured.
  Ensure that all required workflow templates and tasks are activated.
  
  
  
  Reset Workflow Customizing:
  
  In some cases, you may need to reset the customizing settings. This can be done by executing the transaction SWU3 and selecting the option to reset the workflow customizing.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. Ensure that all necessary objects were included in the transport request.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and modify workflow settings. You may need to consult with your security team to ensure proper roles are assigned.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  System Restart:
  
  In some cases, a system restart may help clear temporary issues that could be causing the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWU3 (Automatic Workflow Customizing), SWDD (Workflow Builder), and SWI1 (Work Item Selection).
  Documentation: Review SAP documentation on Workflow Engine configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.