How To Fix XT355 - Delivery only possible if requests have been approved or rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: XT - Transport Management System

• Message number: 355

• Message text: Delivery only possible if requests have been approved or rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XT355 - Delivery only possible if requests have been approved or rejected ?

  The SAP error message XT355, which states "Delivery only possible if requests have been approved or rejected," typically occurs in the context of the SAP system when dealing with processes that require approval workflows, such as purchase requisitions, purchase orders, or other related documents. This error indicates that the system is enforcing a rule that prevents the delivery of goods or services until the associated requests have been properly approved or rejected.
  Cause:
  
  Approval Workflow Not Completed: The most common cause of this error is that the approval workflow for the purchase requisition or order has not been completed. This means that the necessary approvals have not been obtained, or the requests are still pending.
  Status of the Document: The document (e.g., purchase requisition or order) may be in a status that does not allow for delivery, such as "Pending Approval" or "Rejected."
  Configuration Settings: The system may be configured to require approvals for certain types of transactions, and if these configurations are not met, the error will occur.
  
  Solution:
  
  Check Approval Status: Review the approval status of the related purchase requisition or order. Ensure that all necessary approvals have been obtained. You can do this by navigating to the relevant document in SAP and checking its status.
  Complete the Approval Process: If the document is still pending approval, follow up with the appropriate personnel to ensure that the approval process is completed. This may involve reminding approvers or checking for any issues that may be delaying the approval.
  Review Document Status: If the document has been rejected, you may need to address the reasons for rejection and resubmit it for approval.
  Consult Configuration: If you believe that the approval process is not necessary for your transaction, consult with your SAP administrator or configuration team to review the settings related to approval workflows. They may need to adjust the configuration if it is not aligned with your business processes.
  Transaction Codes: Use transaction codes like ME53N (Display Purchase Requisition) or ME23N (Display Purchase Order) to check the status of the documents.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation related to approval workflows and delivery processes to understand the requirements and configurations.
  User Training: Ensure that users involved in the procurement process are trained on the approval workflow and understand how to manage requisitions and orders effectively.
  
  By following these steps, you should be able to resolve the XT355 error and proceed with the delivery process in SAP.