How To Fix XT352 - Could not find delivery routes for client &1 in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: XT - Transport Management System

• Message number: 352

• Message text: Could not find delivery routes for client &1 in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XT352 - Could not find delivery routes for client &1 in system &2 ?

  The SAP error message XT352, which states "Could not find delivery routes for client &1 in system &2," typically indicates that the system is unable to locate the delivery routes configured for a specific client in the SAP system. This can occur in various scenarios, particularly in logistics and transportation management.
  Causes:
  
  Missing Configuration: The delivery routes may not be configured for the specified client in the system.
  Client-Specific Settings: The routes might be client-specific, and the client in question does not have any routes defined.
  Transport Management Issues: There may be issues with the transport management settings or master data that are preventing the system from finding the routes.
  Data Inconsistencies: There could be inconsistencies or errors in the master data related to delivery routes.
  Authorization Issues: The user may not have the necessary authorizations to access the delivery routes for the specified client.
  
  Solutions:
  
  
  Check Configuration: 
  
  Go to the configuration settings for delivery routes in the SAP system (transaction codes like SPRO may be used).
  Ensure that delivery routes are defined for the client in question.
  
  
  
  Define Delivery Routes:
  
  If routes are missing, create the necessary delivery routes for the client using the appropriate transaction codes (e.g., transaction code OVV1 for defining delivery routes).
  
  
  
  Review Master Data:
  
  Check the master data related to delivery routes, including transportation lanes, shipping points, and other relevant settings.
  Ensure that all necessary data is correctly maintained.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access the delivery routes for the specified client.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on configuring delivery routes and troubleshooting related issues.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), OVV1 (Define Delivery Routes), and others related to transportation management.
  SAP Notes: Search for SAP Notes related to error XT352 for any known issues or patches that may address the problem.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.