How To Fix XT208 - Import queue &1 locked by user &2 in system &3

SAP Error Message - Details

• Message type: E = Error

• Message class: XT - Transport Management System

• Message number: 208

• Message text: Import queue &1 locked by user &2 in system &3

What causes this issue?

Import queue &1 is locked by user &2 in system &3.

System Response

The function terminates.

How to fix this error?

If you are sure that this user is not working on the import queue, you
can unlock it as follows:
Confirm the error message in the import queue and lift the lock in the
next screen.
If the error is in the TMS worklist, you can use the import queue to
lift the lock:
Call Transaction <ZH>STMS</>.
Choose <LS>Overview</> -> <LS>Imports</>. The import overview appears.
Position the cursor on system &V1&.
Choose <LS>Import queue</> -> <LS>Display</>. The import queue of this
system appears.
Choose <LS>Queue</> -> <LS>Adjust</>. The same error message appears.
Confirm it. The following dialog box asks you whether you want to lift
the lock.
Return to the TMS worklist and continue processing the transport
proposals.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XT208 - Import queue &1 locked by user &2 in system &3 ?

  The SAP error message XT208 indicates that an import queue is locked by a specific user in a particular system. This typically occurs in the context of transport management within SAP, where changes are being imported from one system to another (e.g., from a development system to a quality assurance or production system).
  Cause:
  
  User Lock: The import queue is locked by a user who is currently performing an import operation. This can happen if the user has not completed their import or if they are running a long-running import process.
  System Configuration: Sometimes, system settings or configurations can lead to locks being held longer than necessary.
  Transport Management Issues: There may be issues with the transport management system, such as a failed import that left the queue in a locked state.
  
  Solution:
  
  Identify the User: Check which user is holding the lock. You can do this by using transaction code SM12 to view the lock entries. Look for the user ID mentioned in the error message.
  Contact the User: If the user is available, ask them to complete or cancel their import process. If they are not available, you may need to proceed with the next steps.
  Release the Lock: If the user is not available and the import process is stuck, you can manually release the lock:
  
  Go to transaction SM12.
  Find the lock entry associated with the user and the import queue.
  Delete the lock entry to release the queue.
  
  
  Check Transport Logs: Review the transport logs to ensure that there are no underlying issues causing the lock. You can use transaction STMS to check the transport directory and logs.
  Restart the Import: After releasing the lock, you can attempt to restart the import process.
  
  Related Information:
  
  Transaction Codes:
  
  STMS: Transport Management System
  SM12: Display and manage lock entries
  SM21: System log for checking any related errors or warnings
  SE01: Transport Organizer for managing transport requests
  
  
  Best Practices:
  
  Ensure that only one import is being executed at a time to avoid conflicts.
  Monitor long-running imports and communicate with team members to prevent locks.
  Regularly check and clean up any unnecessary locks in the system.
  
  
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.