How To Fix XSS_SER_RFW006 - Front-end did not provide the personnel number of front-end user

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_SER_RFW - Messages of the ESS reporting framework

• Message number: 006

• Message text: Front-end did not provide the personnel number of front-end user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_SER_RFW006 - Front-end did not provide the personnel number of front-end user ?

  The SAP error message XSS_SER_RFW006 indicates that the front-end system did not provide the personnel number for the user attempting to access a specific function or service. This error typically occurs in scenarios where user identification is required, such as in self-service applications or when using certain SAP Fiori apps.
  Cause:
  
  Missing Personnel Number: The front-end application (like SAP Fiori or a web-based application) is expected to send the personnel number of the user, but it is either not being sent or is not available.
  Configuration Issues: There may be a misconfiguration in the system settings that prevents the personnel number from being retrieved or transmitted.
  User Profile Issues: The user profile in the SAP system may not be correctly set up, leading to the absence of a personnel number.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel data.
  
  Solution:
  
  Check User Profile: Ensure that the user has a valid personnel number assigned in the SAP system. This can be checked in the user master record (transaction code SU01).
  Configuration Review: Review the configuration settings for the front-end application to ensure that it is set up to send the personnel number correctly. This may involve checking the settings in the SAP Gateway or the specific application configuration.
  Authorization Check: Verify that the user has the necessary authorizations to access the personnel data. This can be done by checking the roles assigned to the user in transaction code PFCG.
  Front-end Application Logs: Check the logs of the front-end application for any errors or warnings that might indicate why the personnel number is not being sent.
  Testing: If possible, test the application with a different user who has a known personnel number to see if the issue persists. This can help isolate whether the problem is user-specific or systemic.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP application you are using to understand how it handles user identification and personnel numbers.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.