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How To Fix XSS_SER069 - Illegal call


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XSS_SER - Messages for XSS services

  • Message number: 069

  • Message text: Illegal call

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XSS_SER069 - Illegal call ?

    The SAP error message XSS_SER069: Illegal call typically occurs in the context of SAP's Web Application Server (WAS) or when dealing with SAP's Web Services. This error indicates that there is an issue with the way a service is being called, which could be due to various reasons.

    Causes:

    1. Incorrect Service Call: The service might be called in a manner that is not supported or expected by the system.
    2. Authorization Issues: The user or system making the call may not have the necessary permissions to execute the service.
    3. Configuration Errors: There may be misconfigurations in the service definition or in the related settings.
    4. Version Mismatch: The client and server versions may not be compatible, leading to illegal calls.
    5. Network Issues: Problems with network connectivity or firewalls could also lead to this error.

    Solutions:

    1. Check Service Call: Review the way the service is being called. Ensure that the parameters and method being used are correct and supported.
    2. Review Authorizations: Ensure that the user or system has the necessary authorizations to access the service. You may need to check roles and permissions in the SAP system.
    3. Configuration Review: Verify the configuration settings for the service in the SAP system. Ensure that all necessary settings are correctly defined.
    4. Compatibility Check: Ensure that the versions of the client and server are compatible. If there are discrepancies, consider updating or aligning the versions.
    5. Network Troubleshooting: Check for any network issues that might be affecting the service call. This includes checking firewalls, proxies, and network connectivity.
    6. Consult Logs: Look into the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the official SAP documentation for the specific service you are working with to ensure that you are following the correct procedures.
    • Community Forums: Engage with the SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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