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Message type: E = Error
Message class: XSS_REM - Messages of ESS Service: Salary Statement
Message number: 001
Message text: Print request submitted for displayed salary statement
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XSS_REM001
- Print request submitted for displayed salary statement ?The SAP error message XSS_REM001 typically indicates that a print request has been submitted for a displayed salary statement, but there may be issues related to the processing of that request. Here’s a breakdown of the potential causes, solutions, and related information for this error:
Causes:
- Print Request Issues: The print request may not have been processed correctly due to system errors or configuration issues.
- Authorization Problems: The user may not have the necessary authorizations to print the salary statement.
- Output Device Configuration: The output device (printer) may not be configured correctly in the SAP system.
- Job Scheduling Issues: There may be issues with the job scheduling in the background that prevents the print request from being executed.
- Data Issues: There could be issues with the data being processed, such as missing or incorrect information in the salary statement.
Solutions:
- Check Print Request Status: Go to transaction SP01 to check the status of the print request. This will help you determine if the request was processed successfully or if there were errors.
- Review Authorizations: Ensure that the user has the necessary authorizations to print salary statements. This can be checked in transaction SU53 or by consulting with your security team.
- Verify Output Device: Check the configuration of the output device in transaction SPAD. Ensure that the printer is set up correctly and is available for use.
- Reprocess the Print Request: If the print request failed, you may need to reprocess it. This can often be done by re-triggering the print job from the original transaction.
- Check Background Jobs: Use transaction SM37 to check for any background jobs related to the print request. Look for any jobs that may have failed or are still running.
- Consult Logs: Check the application logs for any additional error messages that may provide more context about the issue. This can be done using transaction SLG1.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.
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