How To Fix XSS_PT001 - Problem occured during IR56 report print.

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_PT - Message Class for ESS FACE (Portugal Scenario)

• Message number: 001

• Message text: Problem occured during IR56 report print.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_PT001 - Problem occured during IR56 report print. ?

  The SAP error message XSS_PT001, which indicates that a problem occurred during the printing of the IR56 report, typically relates to issues in the configuration or execution of the report. The IR56 report is used in Singapore for tax reporting purposes, specifically for reporting employee income and tax deductions.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration in the SAP system related to the IR56 report settings.
  Authorization Problems: The user executing the report may not have the necessary authorizations to run or print the report.
  Data Issues: Missing or incorrect data in the employee master records or payroll results that are required for the report.
  Printer Settings: Issues with the printer configuration or settings in SAP, such as the printer not being defined or being offline.
  Program Errors: Bugs or issues in the underlying ABAP program that generates the report.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the IR56 report is correctly configured in the SAP system. This includes checking the settings in the relevant customizing transactions (e.g., SPRO).
  
  
  
  Verify Authorizations:
  
  Check if the user has the necessary authorizations to execute and print the IR56 report. This can be done by reviewing the user's roles and authorizations in the SAP system.
  
  
  
  Data Validation:
  
  Review the employee master data and payroll results to ensure that all required fields are populated correctly. Look for any inconsistencies or missing information.
  
  
  
  Printer Configuration:
  
  Verify the printer settings in SAP. Ensure that the printer is correctly defined in the system and is online. You can check this in transaction SPAD (Spool Administration).
  
  
  
  Check for Program Errors:
  
  If the issue persists, it may be necessary to check the ABAP program associated with the IR56 report for any known bugs or issues. This may require assistance from your SAP technical team.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues with the IR56 report. Applying a relevant note may resolve the problem.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance, providing them with the error message and any relevant details.
  
  
  
  Related Information:
  
  IR56 Report: This report is crucial for compliance with Singapore tax regulations, and it is important to ensure that it is generated accurately.
  SAP Modules: The issue may involve modules such as SAP HCM (Human Capital Management) and SAP Payroll.
  User Training: Ensure that users are trained on how to properly execute and troubleshoot common issues with the IR56 report.
  
  By following these steps, you should be able to identify and resolve the issue related to the XSS_PT001 error message during the IR56 report printing process.