How To Fix XSS_HK002 - Problem occured during IR56 report print.

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_HK - Message Class for ESS FACE (Hong Kong Scenario)

• Message number: 002

• Message text: Problem occured during IR56 report print.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_HK002 - Problem occured during IR56 report print. ?

  The SAP error message XSS_HK002, which indicates that a problem occurred during the printing of the IR56 report, typically relates to issues with the report generation or printing process in the SAP system. The IR56 report is used in Singapore for employee tax reporting, and errors can arise from various factors.
  Possible Causes:
  
  Data Issues: Missing or incorrect employee data in the system can lead to errors during report generation.
  Authorization Issues: The user may not have the necessary permissions to execute the report or access certain data.
  Configuration Problems: Incorrect configuration settings in the SAP system related to the IR56 report can cause issues.
  Printer Settings: Problems with the printer setup or configuration can prevent the report from being printed.
  Technical Errors: Bugs or issues in the SAP system or the specific version being used can lead to this error.
  
  Solutions:
  
  Check Data: Verify that all required employee data is complete and accurate. Ensure that all necessary fields are filled out correctly in the employee records.
  Review Authorizations: Ensure that the user executing the report has the necessary authorizations. Check the user roles and permissions in the SAP system.
  Configuration Review: Review the configuration settings for the IR56 report. Ensure that all settings are correct and aligned with the requirements for generating the report.
  Printer Configuration: Check the printer settings in SAP. Ensure that the correct printer is selected and that it is properly configured and connected.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Test in Development Environment: If possible, test the report generation in a development or test environment to see if the issue persists. This can help isolate the problem.
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as S_PH0_48000500 (for IR56 report) and others that may be used for report generation and troubleshooting.
  Documentation: Review SAP documentation related to the IR56 report for any specific requirements or known issues.
  User Forums: Check SAP community forums or user groups for discussions related to the XSS_HK002 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the XSS_HK002 error during the IR56 report printing process.