How To Fix XSS_CA003 - The Form data could not be retrieved.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XSS_CA - ESS Canada: YE report based scenarios.

  • Message number: 003

  • Message text: The Form data could not be retrieved.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XSS_CA003 - The Form data could not be retrieved. ?

    The SAP error message XSS_CA003: The Form data could not be retrieved typically occurs in the context of SAP's cross-system scenarios, particularly when dealing with SAP Forms or when using the SAP Cloud Platform. This error indicates that the system is unable to retrieve the necessary form data for processing.

    Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the data source or service that provides the form data.
    2. Authorization Issues: The user may not have the necessary permissions to access the form data.
    3. Configuration Errors: Incorrect configuration settings in the SAP system or the form service can lead to this error.
    4. Data Source Unavailability: The data source that the form is trying to access may be down or not reachable.
    5. Form ID Issues: The form ID being referenced may not exist or may have been deleted or changed.

    Solutions:

    1. Check Network Connectivity: Ensure that there are no network issues preventing access to the data source.
    2. Verify User Permissions: Check if the user has the necessary authorizations to access the form data. If not, update the user roles accordingly.
    3. Review Configuration Settings: Go through the configuration settings related to the form and ensure they are set up correctly.
    4. Check Data Source Status: Verify that the data source is up and running. If it is down, you may need to contact your IT support team to resolve the issue.
    5. Validate Form ID: Ensure that the form ID being used is correct and that the form exists in the system.
    6. Consult Logs: Check the application logs for more detailed error messages that can provide additional context on the issue.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
    • Documentation: Review the official SAP documentation for the specific module or service you are using to understand the expected behavior and configuration requirements.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.

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