How To Fix XS836 - Send operation canceled by administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 836

• Message text: Send operation canceled by administrator

What causes this issue?

The send operation has been deleted by the administrator.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS836 - Send operation canceled by administrator ?

  The SAP error message XS836, which states "Send operation canceled by administrator," typically occurs in the context of SAP HANA XS (Extended Services) or XS Advanced environments. This error indicates that an operation, such as sending a request or a message, has been canceled by an administrator, possibly due to various reasons such as system maintenance, configuration issues, or security policies.
  Causes:
  
  Administrator Intervention: The operation was explicitly canceled by an administrator, possibly due to system maintenance or a need to halt certain processes.
  Timeouts: The operation may have exceeded a predefined timeout limit set by the administrator.
  Resource Constraints: The system may be under heavy load, leading the administrator to cancel certain operations to maintain performance.
  Configuration Issues: Misconfigurations in the XS service or related components could lead to operations being canceled.
  Security Policies: Certain security policies may restrict operations, leading to cancellations.
  
  Solutions:
  
  Check with Administrator: The first step is to communicate with the system administrator to understand why the operation was canceled. They may provide insights into any ongoing maintenance or issues.
  Review Logs: Check the system logs for any additional error messages or warnings that could provide context for the cancellation.
  Adjust Timeouts: If the cancellation is due to timeouts, consider adjusting the timeout settings in the XS configuration.
  Monitor System Load: If resource constraints are an issue, monitor the system's performance and consider scaling resources or optimizing processes.
  Configuration Review: Review the configuration settings for the XS service to ensure they align with operational requirements.
  Security Policy Review: Ensure that the security policies in place do not inadvertently restrict necessary operations.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for XS services for detailed information on configuration and management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to the XS836 error.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.