How To Fix XS823 - Node reports a system error, system was stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 823

• Message text: Node reports a system error, system was stopped

What causes this issue?

The node reports a serious system error. The node has stopped.

System Response

Processing was terminated.
Additional information of the node used (in the system language of the
node):
&V4&

How to fix this error?

Notify your system administrator. If a trace for the node exists, use
it to find out what the system error is. Carry out temporary rerouting.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS823 - Node reports a system error, system was stopped ?

  The SAP error message XS823, which indicates that a node has reported a system error and that the system was stopped, typically relates to issues within the SAP HANA Extended Application Services (XS) or the underlying HANA database. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Resource Exhaustion: The node may have run out of memory or CPU resources, leading to a crash.
  Configuration Issues: Incorrect configuration settings in the XS or HANA system can lead to instability.
  Software Bugs: There may be bugs in the XS engine or the HANA database that cause unexpected behavior.
  Database Issues: Problems with the HANA database itself, such as corruption or failed transactions, can lead to node failures.
  Network Issues: Connectivity problems between nodes in a distributed environment can cause one or more nodes to fail.
  File System Issues: Problems with the underlying file system, such as disk space issues or file permission problems, can also lead to this error.
  
  Solutions:
  
  Check System Resources: Monitor the system's CPU and memory usage. If resources are low, consider scaling up the hardware or optimizing the application.
  Review Logs: Check the XS and HANA logs for any error messages or warnings that can provide more context about the failure. Logs can typically be found in the /var/log/hana directory or through the SAP HANA Studio.
  Restart the Node: If the node has stopped, try restarting it. This can sometimes resolve transient issues.
  Configuration Review: Review the configuration settings for XS and HANA to ensure they are set correctly. Pay attention to memory allocation and other resource settings.
  Update Software: Ensure that you are running the latest version of SAP HANA and XS, as updates often include bug fixes and performance improvements.
  Database Health Check: Perform a health check on the HANA database to identify any issues. Use tools like the HANA Studio or SQL commands to check the status of the database.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently publishes updates and fixes for known issues.
  
  Related Information:
  
  SAP HANA Documentation: Refer to the official SAP HANA documentation for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and you have a support agreement, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the XS823 error in your SAP environment.