How To Fix XS813 - No delivery, as sender address & is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 813

• Message text: No delivery, as sender address & is invalid

What causes this issue?

The message was processed correctly in the SAP system. However, the
sender address &V1& was classified as invalid in a subsequent system.
For this reason, the message was not delivered to the recipient .
Information from external system (if available)
&V2&
&V4&&V3&

How to fix this error?

Check the sender address.
More Information
When a message is sent from the SAP system, the sender address is either
transferred from the sending application or taken from the user master
record of the current user. If the sender address was not explicitly
transferred by the application, and the current user does not have a
relevant address, the system searches for a default address (depending
on the send method):
If a message is sent by e-mail (or by fax with an e-mail sender), a
default address in the form <(><<)>user name>@<(><<)>system domain> is
used.
If the message is sent by fax with a fax sender, the system first looks
for a fax number in the company address of the user. If no address is
found then the e-mail address of the user is used, or the standard
e-mail address if no other is found.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS813 - No delivery, as sender address & is invalid ?

  The SAP error message XS813 "No delivery, as sender address & is invalid" typically occurs in the context of SAP's email or messaging functionalities, particularly when trying to send emails or notifications from the system. This error indicates that the sender's email address is not recognized as valid by the system.
  Causes:
  
  Invalid Email Format: The sender's email address may not be in a valid format (e.g., missing "@" or domain).
  Missing Sender Address: The sender address may not be configured in the system.
  Configuration Issues: The email settings in the SAP system may not be properly configured, leading to the system not recognizing the sender address.
  User Profile Issues: The user profile of the sender may not have a valid email address assigned.
  Authorization Issues: The user may not have the necessary authorizations to send emails from the specified address.
  
  Solutions:
  
  Check Email Format: Ensure that the sender's email address is correctly formatted. It should follow the standard email format (e.g., [e-mail]).
  Configure Sender Address: 
  
  Go to transaction code SU01 (User Maintenance) and check the user profile of the sender.
  Ensure that a valid email address is entered in the "Email" field.
  
  
  Review SMTP Configuration: 
  
  Check the SMTP settings in transaction code SCOT (SAPconnect Administration).
  Ensure that the email domain is correctly configured and that the system can send emails.
  
  
  Check User Authorizations: 
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction code SU53 after attempting to send the email.
  
  
  Test Email Sending: Use transaction code SOST to check the status of sent emails and see if there are any errors logged for the specific email attempt.
  Consult Basis Team: If the issue persists, it may be necessary to consult with your SAP Basis team to check for any underlying configuration issues or logs that may provide more insight.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: Send Requests
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to email sending and configuration.
  Documentation: Review SAP documentation on email configuration and troubleshooting for additional guidance.
  
  By following these steps, you should be able to identify and resolve the cause of the XS813 error message in your SAP system.