How To Fix XS723 - Message passed to the service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 723

• Message text: Message passed to the service provider

What causes this issue?

The SAP system has passed the message to the service provider. The
service provider gent has recognized the data for recipient &V1& as
valid and will attempt to deliver the message.
Information from external system (if available)
&V4&
&V2&&V3&

How to fix this error?

No action required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS723 - Message passed to the service provider ?

  The SAP error message XS723, which states "Message passed to the service provider," typically indicates that there is an issue with the communication between the client and the service provider in an SAP system, particularly in the context of SAP HANA XS (Extended Services) or XS Advanced.
  Cause:
  
  Service Provider Issues: The service provider may not be correctly configured or may be down.
  Network Issues: There could be network connectivity problems between the client and the service provider.
  Authentication/Authorization Problems: The user may not have the necessary permissions to access the service.
  Incorrect URL or Endpoint: The URL or endpoint being called may be incorrect or not reachable.
  Payload Issues: The message or payload being sent to the service provider may not be in the expected format or may be missing required fields.
  
  Solution:
  
  Check Service Provider Status: Ensure that the service provider is up and running. You can check the logs for any errors or issues.
  Verify Network Connectivity: Test the network connection between the client and the service provider. Use tools like ping or traceroute to diagnose connectivity issues.
  Review Authentication and Authorization: Ensure that the user has the necessary permissions to access the service. Check roles and privileges assigned to the user.
  Validate URL/Endpoint: Double-check the URL or endpoint being used to ensure it is correct and accessible.
  Inspect Payload: Review the message or payload being sent to the service provider. Ensure it adheres to the expected format and includes all required fields.
  Check Logs: Look at the logs for both the client and the service provider for any additional error messages or warnings that could provide more context.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for XS services and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found.
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.