How To Fix XS631 - Message cannot be processed at the moment: invalid version details (&)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XS - SAPconnect: All messages

  • Message number: 631

  • Message text: Message cannot be processed at the moment: invalid version details (&)

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  • What causes this issue?

    The message could not be sent, since the log version of the external
    server (&V1&) is not consistent with the log version of the SAP system.

    System Response

    Processing was terminated.

    How to fix this error?

    Attempt to resend the message at a later time.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XS631 - Message cannot be processed at the moment: invalid version details (&) ?

    The SAP error message XS631, which states "Message cannot be processed at the moment: invalid version details (&)," typically occurs in the context of SAP HANA XS (Extended Services) or XS Advanced environments. This error indicates that there is an issue with the versioning of the service or the request being made.

    Causes:

    1. Version Mismatch: The error often arises when there is a mismatch between the expected version of a service or API and the version being requested. This can happen if the service has been updated or if the client is using an outdated version.
    2. Configuration Issues: Incorrect configuration settings in the XS application or service can lead to this error.
    3. Service Unavailability: The service you are trying to access may be temporarily unavailable or undergoing maintenance.
    4. Network Issues: Connectivity problems between the client and the server can also result in this error.

    Solutions:

    1. Check Version Compatibility: Ensure that the version of the service you are trying to access is compatible with the version of the client or application you are using. Update the client or application if necessary.
    2. Review Configuration: Check the configuration settings of the XS application or service. Ensure that all settings are correct and that there are no discrepancies.
    3. Service Status: Verify the status of the service you are trying to access. If it is down for maintenance, you may need to wait until it is back online.
    4. Network Troubleshooting: If you suspect network issues, check your network connection and ensure that there are no firewalls or proxies blocking access to the service.
    5. Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context about the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Refer to the official SAP HANA documentation for information on versioning and service management.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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