How To Fix XS371 - Step 2: Determine node

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 371

• Message text: Step 2: Determine node

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS371 - Step 2: Determine node ?

  The SAP error message XS371, specifically related to "Step 2: Determine node," typically occurs in the context of SAP HANA or SAP Cloud Platform when there is an issue with the XS (Extended Services) engine. This error can arise during various operations, such as when trying to access a service or when performing a specific task in the XS environment.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration settings in the XS application or the underlying HANA database.
  Service Availability: The service or node you are trying to access may not be available or properly registered.
  Network Issues: Problems with network connectivity that prevent the XS engine from reaching the required nodes.
  Resource Limitations: Insufficient resources (like memory or CPU) on the server hosting the XS engine.
  Version Compatibility: Incompatibility between different versions of SAP components.
  
  Solution:
  To resolve the XS371 error, you can try the following steps:
  
  Check Configuration: Review the configuration settings for your XS application and ensure that all parameters are correctly set.
  Service Status: Verify that the service you are trying to access is running and properly registered in the XS engine.
  Network Connectivity: Ensure that there are no network issues preventing access to the required nodes. You can use tools like ping or traceroute to diagnose connectivity problems.
  Resource Monitoring: Check the server's resource usage (CPU, memory, etc.) to ensure that it is not overloaded. If necessary, allocate more resources or optimize the application.
  Logs and Traces: Review the logs and traces for more detailed error messages that can provide additional context about the issue.
  Update Components: Ensure that all components of your SAP system are up to date and compatible with each other. This may involve applying patches or updates.
  Restart Services: Sometimes, simply restarting the XS engine or the entire server can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the XS371 error.
  Documentation: Refer to the official SAP documentation for XS services and HANA for detailed configuration and troubleshooting guidelines.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying these solutions, consider reaching out to SAP Support for further assistance.